How do I order?
We recommend that you call 1.800.880.8736, Monday through Friday, 8:30 a.m. to 5:30 p.m. Central Time, to talk to one of our resource consultants. This way, we can be certain we understand exactly what you need, verify that we have the material in stock, and determine when you need the materials.
When will my order ship? How long will it take to receive my order? When will my order ship? How long will it take to receive my order?
Ninenty-nine percent of all in-stock resources are shipped on the same day you place the order.
Our normal shipment method to the contiguous 48 states is FedEx Ground with delivery within two to five business days after order date. Expedited shipping options and U.S. Postal Service shipment, including A.P.O. addresses, are available at an additional charge.
For special-screened journal covers, allow two weeks after your order is placed and your artwork is approved by us in writing before shipment. Call for rush options and charges. (Click here for more information on screen covers.)
Can I return unused materials?
In most cases you can return up to ten percent of your order within thirty days of your original order. Please call 817.295.1000 or 1.800.880.8736 to get an RA (return authorization) and return shipping instructions. We cannot issue credit for damaged, used, or out-dated materials. Be certain to pack your return carefully. Special screened covers, compact discs, and videos are not returnable.
What are my payment options?
New customers and individuals may pay with MasterCard, Visa, Discover, C.O.D. (with additional charge), or advance check (call first). Churches and ministries with approved accounts may be invoiced by mail with payment due ten days after receipt of materials or pay by credit card. Texas customers for whom we do not have a tax exemption form will be billed sales tax. Most media equipment must be prepaid before shipment. Call for details on payment options.
What is a DiscipleNow weekend?
What materials do you have for a DiscipleNow?
Both student and leader curriculum packets are available. DiscipleNow shirts and theme options are available. Call 1.800.880.8736 and ask a resource consultant about our sample packet. With the exception of journal covers, all items in these packets are also sold separately.
How do I select a My Quiet Time guide?
These books may be used in any order, since they are neither topical nor dated. A new book is released each year. See our devotional page for more information.